Student Affairs Professionals’ Knowledge and Perceptions of Transgender Issues in Higher Education

Rossett, Alexandra T. (2009) Student Affairs Professionals’ Knowledge and Perceptions of Transgender Issues in Higher Education . Master's, Department of Counseling and Family Therapy, Central Connecticut State University.

Abstract

One of the main goals of the student affairs professional is to provide relevant services to students and to protect their well being. In order to provide those services, it is imperative that student affairs professionals have the knowledge and be prepared to meet the needs of diverse student populations. For many years, transgender issues in higher education have been left unaddressed or relegated to a lower priority level. With advances in technology and media exposure, individuals are beginning to question their gender identities at earlier ages, resulting in increased visibility of transgender students on college campuses. As numbers of transgender students grow, so does the need for services and prepared staff to provide them. This study was designed to examine the knowledge, preparation, and perceptions of student affairs professionals regarding transgender issues, and how many institutions are providing accommodations and services for transgender students. A survey was developed and distributed to student affairs professionals at Central Connecticut State University, and CCSU’s sister and peer institutions. The survey was also distributed to student affairs professionals via the National Association of Student Personnel Administrators (NASPA) listservs. Findings support expected results that minimal accommodations and services were provided for transgender students. There was also a positive correlation found between student affairs professional's preparation on transgender issues and their knowledge, comfort, and experience levels. Results suggest that institutions wishing to improve understanding of, sensitivity to, and services offered to transgender students would benefit by preparing student affairs professionals on transgender issues in higher education. By training staff to effectively work with transgender students, institutions can improve their campus’ climates and awareness of diversity, as well as student success and retention.